Consumer Return Policy

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

For existing inventory

In the event you are not pleased with the product you purchased from Woodshores AB you may return the product if it meets the guidelines below.

All returns must be made in original condition and initiated by advising customer service through our inquiry form within 14 days from the date you receive your order.

Once your return is received and inspected, we will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of days.

For pre-ordered articles

Based on directives of the European Union, articles that have been pre-ordered and manufactured on demand are not covered by the 14 days withdrawal period. Your satisfaction is extremely important to us so please contact us to see what alternative we can offer.

 
 

Legal

Limited Warranty
Return Policy
Privacy, Cookie & Comment Policy

Our policy in short:

  1. You are allowed to change your mind within the first 14 days after having received your item.
  2. Our watches are covered for 2 years by a warranty against manufacturing defects.
  3. We don't share your information with someone else.